THATCHER: A LEARNING OPPORTUNITY MISSED?

23 04 2013
pic: guardian.co.uk

pic: guardian.co.uk

A week on from Margaret Thatcher’s funeral I am left wondering whether one of the most important lessons from her time as Prime Minister has been missed. To those with right leaning tendencies she appears unable to have ever done wrong while those to the left insist she could do no right.

Right or left, those who do not learn the lessons of history are doomed to repeat them, something politicians of all hues have been doing since she left office and, no doubt will continue to do into the future.

Whichever space on the political spectrum your views occupy, there was one thing about Margaret Thatcher and her time as Prime Minister everyone appears to agree on; she polarised views. However the problem with such polarised views, such extremes of adoration and hatred, is that they get in the way of reasonable analysis.

That same thing; reasonable analysis of the available data, should be at the heart of the development of any kind of quality strategy and its absence from the politics of the Thatcher era (and, indeed, since) has seriously undermined the quality of strategy coming from government then and since. Then and now we are served a diet of initiative-led rather than strategy led policy delivery and that can only serve up problems for the future.

To explain what I mean, I will use two of Mrs Thatcher’s flagship policies as examples and explain how delivering them as single initiatives rather than integrating them into longer term strategy has led to some of the problems we face today. I should emphasise that this is a modern-day cross-party problem, not simply a ‘throw-back’ to a bygone era.

The first of those policies was that of allowing council house tenants to buy their homes. Surely, not a bad thing and at the time a very popular initiative. Unfortunately, in implementing the initiative little consideration was given to cause and effect. The policy was not examined in terms of what else needed to happen for it to prove successful in the medium to long-term and hence no strategy integrating the servicing of all requirements was developed. Reasonable analysis was absent.

Cause and effect? Today we have a massive housing crisis in the UK. Social housing stock was sold off and never replaced. Those who purchased their homes in the 80s and 90s have seen the value increase enormously while those now looking for a home either cannot afford their own home or struggle to pay private rents and have little or no hope of ever finding social housing. More over 30s live at home with their parents than at any time in history.

The second policy which seemingly made sense at the time was the wholesale privatisation of energy and utility companies (denationalisation). The thinking was that the State was poor at running them properly and that private companies would do a far better job. The public liked the idea and hundreds of thousands of people bought shares in the newly privatised companies.

Cause and effect? One of the primary responsibilities of the Board of any private company is to their shareholders. Profit is king. Although few have joined the dots from privatisation to where we are today, the result is energy companies seeking profits and customers far from happy with ever-increasing bills. A very popular initiative/policy had failed to look to an inevitable future. Reasonable analysis was absent.

I am not suggesting that either policy was right or wrong. What I am suggesting is that a lack of good strategy, of analysis of cause and effect on future generations and national need meant that the policy/initiative of eighties contributed to the issues of today.

We cannot change the past but we can learn its lessons. Primary among those lessons is the importance of politicians thinking beyond the initiative of now and applying sound long-term strategy to their policies. Had that happened in the eighties the housing crisis might have been averted and household energy bills might be more manageable.

Unfortunately politicians of all parties have continued to put initiative led policy before policy led by sound strategy. They put aside or ignore that reasonable analysis of history’s lessons, of likely cause and effect to which I referred above.

Regardless of your personal political beliefs, perhaps we should agree that the most beneficial legacy left by the Iron Lady would be if our current day and future politicians learned a little more about cause and effect and the value of good strategy.

The lessons are there to be learned if any of them care to look.

© Jim Cowan, Cowan Global Limited, April 2013

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ATHLETICS BECOMING A MINORITY SPORT – IS THIS THE OLYMPIC LEGACY?

24 02 2013
pic: telegraph.co.uk

pic: telegraph.co.uk

I have now written about the Olympic Legacy on a number of occasions; most frequently questioning the lack of competent strategy in fulfilling the promise our politicians made to us and to the world in 2005; that the Games would bring an increase in sporting participation.

Nearly eight years later, we still await any strategy worthy of the name and, for some sports, time is running out.

I have a lot to be thankful to the sport of athletics for. As a former athlete I spent many enjoyable years training for and competing in the sport. Later I became a coach and was fortunate to work with many talented athletes. I have made friendships which have endured the years and the miles, I have seen more of the world than I could ever have dreamed of and I learned much about myself as a person. Athletics gave me a base from which I worked in a number of other sports with many fantastic individuals and great teams. Other than my parents, the sport of track and field athletics contributed more to my being the person I am today than anything else. I am grateful, extremely grateful.

Why do I share this with you?

Because athletics in the UK is in serious trouble. Forget that ‘Super Saturday’ of last summer; forget the success of Mo and Jessica and the others. That is the glossy picture that fronts a sport in decline.

The official figures paint a picture far rosier than reality. Sport England’s annual Active People Survey reports 2.1 million adults regularly (once per week) taking part in athletics. That is more than 1 in every 20 people but few other than politicians and those in sport whose jobs depend on these figures believe them anymore. Grass roots athletics certainly doesn’t. Even when you allow for the fact that Sport England includes joggers as athletes the figures are barely credible.

But what about the sport the public think of as athletics? What of the sport of Mo and Jessica and the others? What of track and field athletics?

In 2011 the Association of British Athletic Clubs asked world-renowned athletics statistician Rob Whittingham to take an independent look at track and field participation focusing on the key adult competition age of 20 to 34. His findings were that fewer than 2000 people regularly participated in track and field athletics. That is 0.1% of people participating in what the public might term ‘real’ athletics compared to Sport England’s figure for their definition of ‘athletics’.

As a way of picturing 2000 people, let me put it this way; it is insufficient numbers to field even 182 football or cricket teams (that’s fewer than four per English county) and enough for only 133 rugby union teams (fewer than three per English county).

Since 2011 athletics plight has continued. Local, national and international facilities have come under threat of closure from Mansfield to Gateshead and from Cwmbran to Don Valley in Sheffield. Britain’s most successful ever athletics club, Belgrave Harriers, has had to withdraw from the British League because of a shortage of volunteers. For the uninitiated, Belgrave has been athletics equivalent of Manchester United having won 11 National titles in The League’s 43 year history. Now their top flight aspirations are over.

In the absence of any competent strategy from DCMS, Sport England or England Athletics, Belgrave Harriers are now going it alone and have developed a strategy which will develop new, non-funding reliant income streams which, given time, can be reinvested in the club to support proper development. Where once they led on the track, perhaps Belgrave Harriers are now leading in new directions which will benefit a sport in desperate need of leadership if it is to save itself.

This is not the sport of Super Saturday, this is a sport in transition from major to minor. The sport of my youth, the sport which gave me so much and which has the potential to give much to others has become a minority sport. Strip out the joggers and not much of a sport remains.

Despite the promises of 2005 we have still to see an integrated strategy for the development of sport in this country, one which recognises the full sports development continuum. There has been plenty of talk and lots of initiatives and more than a few bad strategies, but there has been little of quality and now athletics is paying the price.

If the Olympic Legacy is to mean something, if politician’s promise to the people of the UK and of the rest of the world is not to ring hollow that must change and change quickly. Competent, quality strategy is required now, for the bell is ringing for athletics’ last lap.

© Jim Cowan, Cowan Global Limited, February 2013

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WHAT IS CORE COMPETENCE?

7 02 2013

Oak TreeIt has been argued that core competencies are the true source of competitive advantage. But might understanding ‘core competence’ mean a rethink of the concept of corporation?

The term ‘Core Competence’ as applied to the competitive advantage of a business has only existed since 1990 when the Harvard Business Review published Gary Hamel and CK Prahalad’s paper; ‘The Core Competence of the Corporation.’ Reacting against the decentralised business portfolio strategy then being followed (and still followed today) by many large corporations, they argued that instead of a portfolio of businesses housed in standalone strategic business units (SBUs), companies should identify their portfolio of competences and plan to these.

The corporate world of 1990 was one where western companies were beginning to feel they had stemmed the growth in competition from lost cost, high quality Japanese imports. The western companies were catching up in these areas and the competitive advantage enjoyed by the Japanese through the 70s and 80s was diminishing.

The Japanese responded with wave after wave of new products in new markets. Honda diversified from cars and motor cycles to buggies, lawn mowers, boats and more.  Other Japanese companies diversified in similar ways.

As in the 70s and 80s, the western companies were slow to react. Hamel and Prahalad identified that this was not because they had worse management or lesser technical capabilities. It was because top management lacked the vision to exploit the depth of technological capability their companies possessed; it’s ‘core competence.’

That core competence is defined as something that you do better than anyone else. The larger the company the closer to ‘world class’ the core competence should be. It produces a core product or an efficiency which is not an end product. Hence Honda’s core competence was (is) in engines and power trains; once they had identified this, the diversification of their product range around the core competence became a logical step.

For other companies it is different. For example, Black and Decker’s core competence is in small electric motors. Having recognised this, their product range grew to include a multitude of products from lawn mowers to vacuum cleaners and from power tools to electric can openers. Core competencies open the way to many different markets and in thinking about how to exploit these markets, an environment which encourages innovation is created (Honda call it ‘the power of dreams’).

Hamel and Prahalad laid down three tests to identify a core competence:

  • ·         It provides potential access to a wide range of markets
  • ·         It provides a significant contribution to perceived customer benefit of the end product
  • ·         It is difficult to imitate

Therefore, being world-class at producing an ordinary component will not bestow competitive advantage. A core competence makes a disproportionate contribution to customer value and must be judged relative to the competition. It is something your competitors envy and wish they had.

Back to 1990 and Hamel and Prahalad identified how, in trying to match the new, core competence based competition coming from Japan, western companies mistook what was happening and some even deliberately (but unknowingly) lost or gave away their own core competence.

Where Honda recognised their core competence was in engines and power trains, Chrysler saw them as just another component and outsourced their manufacture. Short-term, in doing so Chrysler created a more competitive product but in the medium to long-term such a move contributed nothing to maintaining and developing the skills required to retain product leadership.

Hamel and Prahalad saw such decentralisation as ‘the tyranny of the SBU’ – the enemy of core competence. SBUs tend to the present focusing on maximising today’s sales, tending to be tactic not strategy led. What competencies they have tend to be hoarded and a reluctance to lend talented people to other SBUs develops. New opportunities are neither explored nor developed.

The job of management should be to develop an organisation-wide ‘strategic architecture’ – a road map to the future identifying which competencies to build and what technology they need. Core competencies are corporate resources and SBUs should have to bid for them just as they bid for capital resource. Reward systems and career paths should break free of SBU silos and key employees should be weaned off the idea that they belong to one particular strand (SBU) of the business.

Hamel and Prahalad described this diversified company as a large tree with trunk and limbs as its core products, the smaller branches as strategic business units and the leaves, flowers and fruit as the end products. The root system that nourishes, sustains and stabilises the tree is the core competence.

If you look only at the leaves of a tree,” they said, “you won’t notice its strength. In the same way, you may fail to see the strength of your competitors if you look only at their end products.

 

© Jim Cowan, Cowan Global Limited, February 2013

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ENOUGH FANTASY: THE HIGH STREET NEEDS REALITY BASED STRATEGY

27 01 2013

His Masters VoiceAs more household names disappear from our High Streets on a seemingly weekly basis, it is time for that sector to start basing their strategies in reality and not in some fantasy world which doesn’t exist or in some bygone day which is not returning.

During 2012, I saw a sharp increase in organisations from one particular sector coming to me for advice and support in developing new strategies to carry them safely into the future. These organisations were seeing their world changing and historic certainties had become present day doubts almost overnight. Their world was changing and their strategies needed to reflect that fact if they were to have a safe, healthy future.

The sector I refer to is the Third Sector, that area made up of charities, voluntary organisations and social enterprises although the description of a sector facing a new world of uncertainty after decades of security could as easily fit the High Street.

The key challenge, among many, faced by the Third Sector organisations that came to me was that of reduced funding. Government and local authorities have drastically cut what funding they have available for the sector while other funders have found resources limited by a range of issues brought about by the ongoing downturn in local, national and international economies.

In order to continue with levels of service, care, development and intervention provided during the last decade, these organisations are facing a stark choice; diversify your income streams or shrink and possibly die.

Of course, I have come across organisations unwilling to change. Prepared to cross their fingers and hope the next funding bid is successful rather than plan for life in their new reality.

The parallels with the High Street are uncanny. We see a minority of businesses adapting to changing consumer habits and tighter consumer budgets while others close their eyes, cross their fingers and plan for a world where consumer habits are unaffected by the internet age and disposable income has been unaffected by the economic crisis.

The strategies of these companies are based in fantasy, a place in which no successful strategy will ever be based. Good strategy is of the real world. It is, of course, informed by the past but it is not dictated to by history. The place a good strategy is taking you is the future and a better future at that.

Next time a High Street chain closes and blames consumers for shopping on-line; instead of blame they should ask themselves if they were aware habits had changed why their strategy had not reflected this reality. And, if they were not aware, why not?

The Third Sector is grasping the fact that the world is a changed place from even five years ago. The High Street chains need to do the same, and quickly, before more household names go the way of Jessops, HMV, Comet, Blockbuster and far too many others.

© Jim Cowan, Cowan Global Limited, January 2013

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HOUSTON: IT’S YOU WHO HAS THE PROBLEM!

17 12 2012

NASAIt is a line which became synonymous with the early days of space exploration and it fell into common usage as a term used whenever things were going wrong; “Houston, we have a problem.”

Only today it is Houston or, more precisely, NASA who has the problem. Why? The organisation used by consultants around the world as an example of quality Visioning has forgotten how to do quality Vision.

I am among the many Strategy Consultants who, when asked to cite a great example of what a Vision should look like has quoted NASA’s Vision originally stated by John F Kennedy on 25th May 1961:

“This nation should commit itself to achieving the goal, before this decade is out, of landing a man on the moon and returning him safely to earth.”

As a Vision it had everything a good Vision requires. It was measurable, it had a clear deadline, it was inspiring and motivational, it was achievable and it clearly sign-posted the way for the focus of the ensuing NASA Strategy which ultimately led to its being achieved.

Fast forward from the 1960s to the 2010s and things have drastically changed. Much of the discussion around the future of space flight appears to emanate from the private sector within the USA or from other nations not previously viewed as ‘space powers.’ NASA is slipping behind.

A recent report from the Space Foundation declared; “NASA’s 2011 Strategic Plan is no longer viable.” Others are declaring that neither NASA’s workforce, the US people nor the international community are inspired or motivated to achieve the goal previously stated of visiting an asteroid by 2025. (Source: Aviation Week).

In short, the pioneers and early pacesetters have flown off course. But why?

I would suggest that they need to do little more that look at their current stated Vision* and compare it to that of 1961. They should ask themselves; “is this measurable, does it have a clear deadline, will it inspire and motivate our people to strive for its achievement? Indeed, is it even a Vision?”

The answer will be a resounding no on all points.

While NASA need to look to their past to recognise a better route to their future, for businesses large and small around the world they still teach a simple yet vital lesson in Strategy, a lesson so many still get wrong:

The more specific and clearly stated your Vision, the easier it is to plan for its attainment, the more likely you are to achieve success.

It is a lesson which you forget at your peril!

*NASA’s current stated Vision is:

“To reach for new heights and reveal the unknown so that what we do and learn will benefit all humankind.”

It is classic bad Visioning; confusing Mission with Vision thereby omitting the very thing which gives Strategy direction!

 

© Jim Cowan, Cowan Global Limited, December 2012

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DRINKING AND DRIVING SHOULD NOT BE SEPARATED

28 11 2012

Photo: RoSPA

There is drinking and then there is driving and for many right-minded people, ne’er the twain shall meet. But is there a place where putting them together makes sense? A place where combining one with the other would add up?

I have been watching the unfolding debate about a statutory minimum price per unit of alcohol with some interest. Not for the same reasons as many others but more from the perspective of, yet again, watching a government in action which quite plainly does not understand the difference between strategy and good strategy nor (worse) the difference between tactics and strategy.

What has this got to do with mixing drinking and driving? Let me explain.

The Government’s logic is to introduce a minimum price of 45 pence per unit of alcohol as a way of reducing the binge drinking culture evident across England and Wales (there is separate legislation for Scotland from the Scottish Parliament of 50 pence per unit).

On the face of it, what the Government calls a ‘strategy’ is actually a tactic to address the issue. If booze costs more, people will drink less. It is somewhat simplistic but few alternatives have been put forward and there is the unfair burden on the non-binge drinking tax-payer of policing and health costs caused by the issue which might be met out of the extra income raised by the State.

But pause a moment. That is not what is actually happening. Yes, there is a 45 pence per unit increase on the way but, strangely, on Sky News’ Sunrise programme this morning, Secretary of State for Health Jeremy Hunt stated that this is not a revenue raising measure.

Not a revenue raising measure? What did he mean? Within 20 minutes Sky’s team of reporters had dug and found the answer; the extra money is retained by the seller of the alcohol, the State is not raising a single extra penny through this ‘booze-tax’.

It’s a good job the country is flush and doesn’t need to raise any extra income through genuine taxation at the moment.

Only it does. That is why the Government is umming and ahhing over whether to keep or cancel the proposed 3 pence per litre increase in fuel levy due in January.

This is where my drinking and driving analogy comes in. The media and others call it ‘joined-up thinking’ which is what we strategists call integrated planning (or more precisely, in this example, vertically integrated planning).

We have a struggling economy; we need to get business moving. Take me, picking a random couple of days from my recent diary as an example.

On 8th November I drove from Nottingham to Potters Bar for a client meeting in the morning. In the afternoon I went on to Woking to meet another client before heading for Goodwood and a business dinner that evening. The following morning I headed from Goodwood to Royal Wootton Bassett for two days work with another client before heading back to Nottingham on the evening of 10th November.

The relevance? Like many other businesses I can only carry out these essential journeys by car, which means putting fuel in that car, which means paying extortionate taxes on that fuel. The train would prove both inefficient and expensive, even without the above inflation fare rises announced today. If the Government’s plan is to get cars off the roads and their drivers onto trains then that part of their strategy is badly lacking in ‘joined-up thinking’ or integration (in this case horizontal).

Who bears the cost of these types of expensive journeys? Initially me, but in the end, you.

Yes; you. Whether it is me allowing for my costs in what I charge my clients and they then pass on to their customers or any other form of petrol or diesel driven transport used for business, ultimately the cost comes back to you. Everything, right down to the food you buy in the supermarket gets there because it is transported by vehicles reliant on heavily taxed fuel. Even if you don’t own a car, you are indirectly paying the fuel levy in almost every purchase you make.

Now, let’s try some of that joined-up thinking. Imagine two commodities; one is essential the other is not. Let’s name these two commodities; we’ll call the essential one ‘fuel’ and the non-essential one ‘alcohol’. Let’s then assume we need to raise income for the exchequer in a fair and equitable way. Assuming VAT on both, on which one would you add further taxation; the essential or the non-essential? Would you consider it even moderately sensible to tax (heavily) the essential while increasing the price of the non-essential without exchequer benefit? Especially at a time when even further taxation on the essential is being considered?

On the face of it putting up the price of alcohol and taxation on petrol are unrelated. But start thinking strategy not tactics, start thinking in an integrated way not in silos and the absence of common sense becomes more apparent.

This thinking should spread through the many arms of government as it should through all businesses; I have used drinking and driving only as examples as they are both currently in the news. But taking that example; how would your business fare if the quality of strategy, the difference between the strategic and the tactical and the depth and breadth of integration were examined?

© Jim Cowan, Cowan Global Limited, November 2012

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SAVILE AND ARMSTRONG – A WARNING FOR US ALL

7 11 2012

Photo: The Guardian

In recent weeks the media has reported numerous stories surrounding Lance Armstrong’s cheating through the taking of performance enhancing drugs. At the same time, even more space has been given to reporting the scandalous tale of Jimmy Savile’s alleged long running abuses of young people.

What no one in the media has done is link the two. No one has looked at the startling similarities in the broken and/or dysfunctional organisational cultures will allowed the cheating and the abuse to go unpunished for so long. And those similarities present a warning to us all.

Most of us would like to think that if we were confronted with a Savile or an Armstrong in our organisation, we would speak up. Most of us are also kidding ourselves. The sorry fact is that most people will not risk a career by being the only person speaking out; will not risk the scorn of others if questioning the actions of a popular colleague. In reality it is only a tiny minority who will speak up regardless.

That presents a serious problem for organisations which like to consider themselves as fair and honest; who do the right thing. If the reality is that most will not risk speaking up and the culture does not encourage the reporting of misdeeds in a non-judgemental way, then in the vast majority of cases they will go unreported.

Photo: The Guardian

Since the news of Jimmy Savile’s alleged years of abusing young people broke numerous people have spoken up; “we all suspected something,” “it was accepted that was how Jimmy was” and “I didn’t want to risk being the only one who said anything” have been regularly repeated by numerous people in various guises. In the Lance Armstrong case, retired cyclists and coaches, team masseurs and managers have spoken out not just about Armstrong but about the culture of cheating that existed in cycling at the time.

Of course, there is another side to most (but not these two) stories. Misunderstanding, misinterpretation and deliberate false accusation must be guarded against. Therefore it is encumbent on the organisation to ensure not only a culture where speaking up is accepted but also where privacy and confidentiality are respected until any case has been properly examined or reported on to the correct authorities.

This involves very deliberate plans which foster a culture where no one is worried that highlighting wrong-doing might adversely affect their career or undermine popularity. It means very deliberate plans which design in a system and structure for reporting wrong-doing which does not expose truth or falsehood before being properly investigated. And, like all good planning, it is regularly ‘stress-tested’ to ensure it works.

Such deliberate planning will not only protect against paedophiles and drug cheats; it opens the door for the addressing of work place/organisational issues such as sexism, racism, homophobia, disability discrimination and more. It opens the door to protect against petty theft and fraud. It opens the door to a place where your staff are happy that they can take up issues in a fair, honest and reasonable way in the safe knowledge that they do not risk themselves (unless deliberately false) in any way.

In pointing fingers at the BBC, Stoke Mandeville, the UCI and others, many have taken the risky view that ‘it can’t happen here.’

Can’t it? Is your organisation’s culture assumed or is it known?

 

© Jim Cowan, Cowan Global Limited, November 2012

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THE MISSING LEGACY PLAN AND THE DISAPPEARING LEISURE FACILITIES

11 09 2012

So, that was it. Fantastic wasn’t it? The greatest summer British sport has ever known. As the final echoes of the ‘Our Greatest Team’ parade fade away and summer turns to autumn the memory of those superb performances, the excellent organisation, the wonderful fans and the great Games Makers is still fresh in the memory.

But what of the sports participation legacy? What of the promise that secured the Games seven years ago? As politicians continue to ride the Olympic/Paralympic success bandwagon and talk up legacy; leisure facilities across the country are closing down and cutting their hours.

Regular readers of this blog will know I am a critic of the policy of Initiativeitis favoured by governments present and past and that I question the absence of an integrated national Strategy for the Development of Sport which fully services the sports development continuum.

Within such a strategy, a key component will undoubtedly be the provision of places where people can discover, learn, play, enjoy and excel at sport; the facilities.

The danger of not maintaining and improving leisure facilities, including access to them, was highlighted by former NBA basketball star John Amaechi. In June last year, Amaechi appeared on a Sky Sports News Special Report on Legacy and, talking of the threat of facility closures, said:

“…what’s going to happen here at the Olympics could be worse even than just people not participating afterwards, it could be that you excite young people to play, they go out into their communities to look for where to play and they come here and they realise it’s grassed over, it is no longer a facility where they can get the right kind of coaching and the right kind of development. That would be a true tragedy.

And yet, that is what is happening. Last week the BBC reported that more than a third of UK councils have cut or reduced public sports facilities in the last three years.

It is not as if Minister for Sport Hugh Robertson is not aware of the problem. In 2009, while Shadow Minister for Sport, he expressed his concern that, “to deliver the planned (sic) sport legacy would require all areas of the country to have both access to facilities and sporting infrastructure” The then Shadow Minister’s concern was that “Johnny – in Burnley, Leeds or Glasgow – can get past first base when he feels inspired by Beccy Addlington at London 2012.”

The threat was (and is) real. In 2009 63 public swimming pools closed and only 28 opened and a report suggested that, without intervention, by 2014 levels of public sector provision could regress to those last seen in the 1960s. Sport England (2003) had reported that simply sustaining the (then) current level of public sector sports facilities would require £110m per annum. The current Government’s flawed ‘Places People Play’ collection of initiatives provides for £50m of National Lottery money for community sports clubs to improve their facilities plus another £30m for investment in Games inspired ‘iconic’ regional facilities. It is woefully inadequate.

There is an assumption that any slack will be picked up by local authorities. However, unlike many of our European neighbours, other than playing fields, sports facilities are afforded no statutory protection in this country. Hence, when times are tight and councils need to find savings, public sports facilities will always be on the list of places where those savings can be made.

The initiatives continue to come from government but without a properly thought out, fully integrated strategy for the development of sport which takes in the full sports development continuum, the facilities where they assume many of these initiatives will play out are under threat.

It is worth repeating what last week’s BBC report stated; more than a third of UK councils have cut or reduced public sports facilities in the last three years.

For Legacy to become tangible and long-lasting sport must be given statutory protection as part of a comprehensive strategy. Sports facilities, community clubs and sports development units must be protected and with that protection, have access to adequate funding.

These are hard times and you might ask where the extra money will come from? The fact is that extra money is unlikely to be required; the savings made by planning strategy properly rather than randomly should be more than adequate. Proper, integrated strategy will always be more economical, more efficient and more effective than the deploying of random tactics (which is what Initiativeitis is).

Is this new knowledge? No. 2500 years ago the father of strategy Sun Tzu stated; “Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise before defeat.”

It is time for politicians of all parties to stop playing and to start getting serious. It is time they took their own promise of Legacy seriously and planned for it properly. It is the very least they owe us after promising it to the world on our behalf and, in straightened times, they also owe it to us to invest what money we do have far more wisely.

(Additional References: Hughes, K (2012) Sport Mega-Events and a Legacy of Increased Sport Participation: An Olympic Legacy or an Olympic Dream?)

© Jim Cowan, Cowan Global Limited, September 2012

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GOALS & STRATEGY – ARE YOU CONFUSING THE TWO?

3 09 2012

You know where you want to get to and you are highly motivated to get there. Your desire for the success you have defined is strong and you are determined to push until you arrive.

Only one thing can stop you; your lack of strategy.

Mistaking Goals for Strategy is not an unusual mistake in every sector within which I have worked, from business to sport and from charities to local government. And because so many confuse the two it is a weakness that many businesses overlook until it is too late.

I recently met the owner of a business who has struggled somewhat in the economic downturn of the last couple of years. He was confused by the struggles of his organisation because, he said, his strategy always made sense on paper. He asked, would I mind joining his Senior Management Team and him to take a look to check they had it right?

A couple of weeks later I was sat in the company Board Room listening to him and his SMT explain the Company Strategy to me. As is the current vogue, the strategy had a name; the ‘20/five/25 Plan’ and, I was assured, I would love it because of its “beautiful simplicity.”

The plan was to increase revenues by 20% per annum over the next five years while increasing profit margins by 25% over the same period. Having told me the plan, they looked at me expectantly, I assume waiting for praise.

I paused before I spoke considering my words very carefully. “Well, it is certainly aggressive,” I started, “now, what will you need to do to ensure this happens?”

Bob, the company owner smiled at me before saying; “you are going to love this Jim, especially given your sporting background and your belief in always striving for excellence. Because what we have here in abundance is the will to win and the desire to keep pushing even when it hurts. Yes, 20/5/25 is a challenge, but we are all winners here and we are committed to keep pushing until we get there.”

I again paused before I spoke, aware that communication isn’t always what you say but also about what you are understood to have said. Maybe he misunderstood my question? Okay, I’ll phrase it differently; “Bob, I congratulate you and your team on your ambition however, making this kind of leap in performance usually relies on identifying a key strength on which you can build, create change or generate new opportunities. What is it you have identified?”

Still expecting something more, Bob’s response surprised me. He quoted Jack Welch; “we have found that by reaching for what appears to be the impossible, we often actually achieve the impossible.”

Of course, one of the problems with using quotes in such circumstances is that they are often used selectively and/or out of context. It was Jack Welch who also said, “If you don’t have a competitive advantage, don’t compete.”

I needed to change tack and so asked Bob if he saw the generals in command at the Battle of the Somme as suitable role models? He asked me to explain what I meant.

I took a deep breath and explained; “At the Somme, and at Passchendaele and at many other First World War battles, ‘pushing until you get there’ sent tens of thousands of men over the top to almost certain death. They didn’t lack the will to win; neither did they lack motivation even if, for some, motivation came from the threat of being shot if they didn’t go over the top. What thy lacked was competent strategic leadership; leadership which could see the difference between blindly pursuing a goal (‘over the top, one more push’) and having a clear strategy, a series of coherent steps to get them there. What strategy does is to establish the conditions which will make the push, the motivation and the will to win successful.”

I saw the penny drop. Bob and his SMT realised that what they had in their ‘20/five/25 plan’ was, in fact, an aspiration, a goal. In order to reach the destination defined by that goal they needed to plan the route. They needed a strategy.

Bob and his SMT are now developing that strategy and in the course of doing so have pared back their ambitious goal because they realised they lacked the resources to achieve it. They won’t make the same mistake again and they are now well on the way to planning their way through the downturn and to emerging healthy and ready to grow.

But what of you and your business? Does your strategy confuse the ‘what’ with the ‘how’? Are you going over the top for one more push or have you got a clearly marked road map to success; aka, a strategy?

© Jim Cowan, Cowan Global Limited, September 2012

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THIRD RUNWAY DEBATE HIGHLIGHTS THIRD-RATE STRATEGY

28 08 2012

The debate over whether to build a third runway at Heathrow Airport has re-emerged over the last couple of days with opinion split. However being for or against a third runway at London’s main airport is avoiding the important question; why is government strategy on transport so poor?

It is a topic I have covered on this blog before; that of the absence of an integrated strategy for transport. In January, news of the new HS2 high-speed rail link between London and Birmingham broke while last month investment in electrified rail lines was the latest announcement from government.

Linking the two together was an apparent recognition of the future importance of Heathrow. HS2 will have a spur added to link it directly to the airport while Wales and the West Country will gain direct links thus avoiding the need to travel into London and back out for flights.

What no one has announced is any research which clearly defines what future transport in, around, to and from the UK needs to look like in 10, 20 or 40 years’ time. This is important because without knowing this, no one can be sure that these are the right trains running between the right places.

It is something that doesn’t only impact on planning our railways and on Heathrow’s expansion (or not). Neither does it only impact on our road networks and all of our airports; it impacts on all aspects of transport including (for example) the possible use of canals as a green alternative for freight transport and, most importantly, how they all interlink.

Those for the building of a third runway at Heathrow, quite rightly, point out that London and the UK risk falling behind our competitors if we do not address the need for increased capacity especially for flights to and from emerging markets. What they don’t explain is why this capacity has to be at Heathrow.

Those against, quite rightly, point out the already high levels of noise and other pollution suffered by those living under Heathrow’s flight paths. What they don’t offer is an alternative solution to the problem.

Others, for example Boris Johnson, argue for a new airport in the Thames Estuary (nicknamed ‘Boris Island’) while Stanstead, Birmingham, East Midlands and others have all been put forward and dismissed at different times.

Meanwhile, while approving rail infrastructure plans which recognise Heathrow’s importance the Government sees no need to consider the need for increased air capacity until 2015 or later. As a strategy this is one of crossing the fingers in the hope the trains will be going to the right place instead of making decisions and planning now to ensure they are.

Such third-rate strategy negatively affects us all. The delay in making a decision could undermine Britain’s competitiveness in the global marketplace. Making what should be integrated plans separately risks far higher costs, especially if the solution used is away from Heathrow and (e.g.) a different HS2 spur is needed or further electrified lines are required.

The time to make the decision on Britain’s need for increased air capacity is now. The time to devise an integrated strategy for transport over the next three to five decades is now. Doing it piecemeal, addressing the railways without considering the roads, without considering the canals, without considering the ports (air and sea) is to apply third-rate thinking and third-rate strategy.

We will end up with what we get having missed the opportunity to clearly define what is to the nation’s best benefit from the outset.

It is not all negative though; the above provides a great warning for business when addressing strategy. Be sure to gain an awareness of the big picture before turning to detail and be sure to consider the impact of planning for one aspect of your company on those other, apparently unrelated elements.

© Jim Cowan, Cowan Global Limited, August 2012

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